Strawberry 99, honeydew melon fake import … What pits are there on the road of "fruit freedom"

  Fruits with rich categories and good quality have now become an indispensable part of people’s diet. However, the reporter’s investigation found that some unscrupulous merchants turned their minds to the field of fruit sales and made profits through over-packaging and poor information. Insiders suggest that more diversified supervision and management measures should be adopted to protect the legitimate rights and interests of consumers.

  "Fake exquisiteness" or "Really fooled"?

  A row of exquisite wooden boxes are packed neatly. After opening, all kinds of decorative fillers are filled in it, but the actual content is only one strawberry. The store told reporters that such a "Japanese snow strawberry" can sell for nearly 100 yuan in festivals. "Little couples give gifts, who cares about the taste?"

  The reporter opened the online shopping platform and found that the sales of similar "exquisite fruits" were not small. All kinds of fruits such as cantaloupe and avocado were exquisitely packaged, and then they were labeled with import labels, which could mark the price of several hundred yuan.

  In a shop, the asking price of a strawberry marked with Japanese varieties was as high as that of 99 yuan. When a reporter asked if it was really imported from Japan, the store ignored him and only said that "all the products consulted are in stock". When the reporter asked whether the imported strawberries could be kept fresh, the store simply gave up the reply.

  In another store, there are also honeydew melons marked as imported varieties, and the price of a single one is about 500 yuan. However, the industry insiders told reporters that related varieties were not allowed to be imported many years ago, and the platform sold either illegal imports or "counterfeit goods". "There are also some fruit varieties introduced locally, but some merchants will lead consumers to mistakenly think that they are imported fruits, thus raising prices."

  The reporter saw that only this variety of honeydew melon has thousands of sales, and many other "imported fruits" and "exquisite fruits" in the store have at least hundreds of sales results.

  In the message area of shops selling similar exquisite fruits, the reporter found that some netizens print pictures to show that the packaging is exquisite "with face" and "I like it when I receive gifts", but some netizens bluntly said "IQ tax, don’t buy it".

  The reporter’s investigation found that the special demand of some consumers for packaged fruits is one of the reasons for the formation of high-priced fruit market. "Valentine’s Day is high-end, and it also makes people feel valued." In the comment area of online stores selling such goods, similar statements are common. Some interviewees said that on many social platforms, you will see such exquisitely packaged fruits, which makes people "can’t help but want to be exquisite". In the face of comments and doubts about the "IQ tax", some netizens responded that what they bought was "face value", regardless of the higher price.

  Some shopkeepers bluntly said that in order not to look shabby and "human feelings are passable", luxury packaged fruits have always been available during the holiday season. "There will be customers who think it is too expensive, but they always bite their teeth and buy it."

  According to industry insiders, in the fruit sales market, the profit difference of different categories will not be too high. In order to earn more, some unscrupulous merchants have used "crooked brains", such as adding boxes and stamping, and the profit rate can reach a big step.

  Some commodity sales links are fraudulent.

  The reporter interviewed people in the industry and learned that some inferior fruits in production links flowed into e-commerce and live broadcast platforms. Wang Biao, CEO of Fresh Bee (Beijing) Network Technology Co., Ltd. told reporters that all kinds of fruits produced in orchards are generally classified according to letters. "The worst quality in our industry is generally called ‘ E-commerce fruit ’ 。” Wang Biao explained that damaged and defective products are generally difficult to sell in traditional channels, and are generally resold to some merchants on e-commerce platforms at very low prices.

  "This kind of fruit has no warranty by default in the industry, so it doesn’t matter if it is sold." Wang Biao said that the orchard and the purchasing merchants have a "tacit understanding" on such fruits, and will not inspect the proportion of good products of related fruits. "If consumers buy bad quality, first, it is difficult to obtain evidence for fresh complaints; Second, most people feel that tens of dollars are not worth it, so in the end they often end up with the result of not pursuing it. "

  There is also fraud in the intermediate wholesale link. Jiang Liancheng, deputy general manager of Tianjin Food Group Trading Company, told reporters that in the wholesale link, some unscrupulous merchants racked their brains to seek profits. "For example, there is a common way for fruit to gain weight, that is, industrial products such as lime are filled in the gap between cardboard compartments in the box."

  Jiang Liancheng said that shoddy is also a common problem. "Open the box big in the upper, small inferior in the lower. However, it is impossible to disassemble all the goods for inspection, which will increase the cost. " Take apples as an example, the average selling price can be higher than 20% if they pass off as high-quality apples from Gansu or Shandong. "Non-professionals are hard to identify at a glance."

  Under the poor information, the retail side should not be taken lightly. Wang Biao said that it is also a common method to sell inferior fruits at a high price by using the information gap in the sales process. "For example, durian is repeatedly frozen and thawed, and the pulp will turn white or even deteriorate. Consumers will buy it at normal prices if they don’t know."

  "fruit freedom" looks forward to more complete protection

  The mandatory national standard "Food and Cosmetics for Restricting Overpackaging of Commodities" approved by the State Administration of Market Supervision will be officially implemented on September 1, 2023. Zhang Yuhua, a lawyer of Shanghai Jintiancheng (Tianjin) Law Firm, said that after the implementation of the new standards, attention should be paid to the new application problems in law enforcement practice, and supervision and management should be strengthened in view of some new packaging forms and varieties that may exist in the current fruit sales field.

  Jiang Liancheng suggested that the promotion of national certification standards such as "three products and one standard" in fruit sales should be strengthened, and the registration and rights protection of local marks should also be strengthened for some characteristic products. The regulatory authorities can increase the crackdown on problems in the sales field such as shoddy goods and "impersonation" and increase the illegal cost. "Activities such as lectures on fruit purchase knowledge can be carried out, starting with increasing consumers’ ability to identify."

  In addition, in view of the characteristics of online platform fresh trading supervision and rights protection is not easy, some people in the industry suggested that the review of fresh e-commerce platform merchants should be intensified and a more long-term accountability mechanism should be established. According to the 2022 China Fresh E-commerce Consumer Complaint Data and Typical Case Report released by the E-commerce Research Center of NetEconomy & Society, the high-incidence complaints of fresh e-commerce are the nonstandard labeling of commodity information, deterioration, damage and odor of commodities, and the inconsistency between the goods in kind and publicity. "Some complaints about bad reviews can be brushed down by themselves, and some are re-put on the shelves with another name." Wang Biao suggested that the e-commerce platform should set up a more perfect evaluation and merchant withdrawal mechanism in conjunction with the regulatory authorities to promote consumers’ participation and continuously optimize the e-commerce fruit market.

China Disabled Persons’ Federation held the 16th working meeting of the National Examination Committee for Blind Medical Massage Personnel.

  On January 30th, 2024, the China Disabled Persons’ Federation held the 16th working meeting of the National Examination Committee for Blind Medical Massage Personnel in Beijing. Participants listened to the 2023 examination work report and performance analysis report, reviewed and approved the 2024 examination work plan, and determined that the passing score of the 2023 examination was 60 points. Li Dongmei, Vice Chairman of China Disabled Persons’ Federation and Chairman of the Examination Committee, attended the meeting and delivered speeches. Relevant comrades and experts from National Health Commission, Ministry of Human Resources and Social Security, state administration of traditional chinese medicine and other departments attended the meeting.

  Li Dongmei pointed out that the blind medical examination is the entry window for the visually impaired in China to enter the society and realize dignified and decent practice. The responsibility and significance of the examination work are great. Examination staff at all levels should strengthen their sense of responsibility, resolutely overcome their lax thinking and ensure that there are no problems in the examination. We should continue to strengthen the construction of examination bases, accelerate the standardization of examination work, and make the examination evaluation more accurate, fair and just. The national examination office should stand at the height of stressing politics, do a good job in every link of the examination work in 2024, and organize this year’s examination work rigorously, strictly and closely. (China Disabled Persons’ Federation Employment Service Guidance Center)

Educational life in 4 minutes

After 10 years as a class teacher, I suddenly received a task to shoot a 4-minute video showing my style. 10 years, 3650 days, 87600 hours, now it is not difficult to condense it into 4 minutes. When writing the script, I turned all the photos and videos of the activities since I worked upside down, and wrote a review of the work of the class teacher with more than 5,000 words, still unable to find out what my educational philosophy is. The script was revised six or seven times before it passed the audit.

From "being blind" to making a video with personal characteristics, I summed up some experiences in shooting personal short videos.

As a class teacher, have we ever thought about such a question: What is the power to turn a seed into a big tree? Is it the power of the seed itself? Not exactly. The power to make a seed develop may come from the seed itself. But seeds grow into seedlings and trees need sunshine and rain, and they need strength from the environment and the outside world.

Back to video shooting, we should also pay attention to some external factors:

First, study the contest documents to understand the shooting needs. We can extract key words from the document, such as the need to embody ideas and practices, achievements and talents, teachers’ morality and personal charm.

The second is to pay attention to the details when designing the shooting script. The structure of the script includes, but is not limited to, rapid introduction of educational ideas, performance of practices, characteristic results and other elements. Script design must pay attention to where and when to insert what pictures and videos, and which roles need dialogue and action.

The third is to strengthen the expression of details, carefully select and prepare. How to strengthen personal expression in video shooting? We can achieve this goal through clothing selection, makeup selection, decoration selection, posture practice and vocal practice.

The fourth is to form a shooting team and believe in team strength. Including professional shooting team, school logistics team, PPT production team, editing team and so on.

All the above are external factors, which determine the direction and content of video production. At the same time, we should actively look for internal causes. As a class teacher, many times we just look down at the cart and don’t know how to look up at the road. I have done a lot of things, but I don’t know where to start when I really sort them out. Because these things are scattered, and it is even more difficult for us to find our own characteristics and styles from them. So, how to fully understand yourself? I summed up five words: seek, save, manage, don’t, and be true.

Find-find multiple angles. We can talk to colleagues, parents and students and learn about ourselves in their stories.

It was through three colleagues that I decided on the script framework of the short video. In the impression of Mr. Wang, I worked hard and practically, and came to Shenzhen from Guizhou all the way, sticking to my dream. Teacher Zhao said that you insist on writing WeChat in WeChat official account. Teacher Tao Zi said that your practice of educating people with the help of class-based courses and activities should be demonstrated. In this way, three colleagues helped me refine the three most distinctive characteristics.

Province-ask yourself deeply. No matter what others think, the most important thing is how you think of yourself. As the protagonist of the video, we must know what kind of teacher we are, ask what our educational philosophy is and how to carry out class activities based on it. Find theoretical support for your class teacher’s work upward and deeply, so that your daily work can be followed.

I reflected on my work and found that when middle school students couldn’t find their dreams during the class, I planted the seeds of their dreams through the dream wall; When students are not confident, I introduce classic film and television cases to encourage students; When students have cognitive limitations, I joined hands with parents to carry out the class-based course of "Pioneer Team Going to Shenzhen" … After careful combing, I found my own educational philosophy: the art of education lies not only in imparting skills, but also in inspiring, awakening and inspiring.

Reason-combing ideas and activities. If you have a clear idea of your own education, you can sort out the class activities and courses that correspond to it, and whether you have implemented five major contents of moral education in class management (education of ideals and beliefs, education of socialist core values, education of Chinese excellent traditional culture, education of ecological civilization and mental health), and whether you have tried six major ways of moral education (education by courses, education by culture, education by activities, education by practice, education by management and education by cooperation). It is impossible to say the five contents and six ways in four minutes, which requires the next step-identification.

Don’t-there is label recognition. If you want a short video to shine, you must improve your recognition and define a "tag" that can leave a deep impression on people. I labeled myself as "a Miao girl who came to Shenzhen from Dashan, Guizhou to pursue her dreams", and recorded the journey of pursuing her dreams by using progressive narrative techniques.

True-do true things and reveal true feelings. The "truth" here contains two meanings. First, the deeds and activities shown in the video must be true things that have been done; The second is to truly have love in your heart, someone in your eyes and law in your hands at work.

In short, the essence of a high-quality short video must be based on down-to-earth daily work, while paying attention to refining and combing. In fact, with the help of this opportunity, I have systematically combed many years of teaching experience and educational ideas, which is not a reflection and a kind of happiness.

(The author is from Qianhai Harbor School, Nanshan District, Shenzhen City, Guangdong Province)

China Teachers’ Newspaper, 12th edition, November 08, 2023.

Author: Guo Feng

soccer

On November 1st, in the final round of the second stage (Group B) of the Asian Women’s Football Qualifier for the Paris Olympic Games, China drew 1-1 with South Korea, and failed to advance to the Paris Olympic Games.

On November 1st, China coach Shui Qingxia (former) led the players to greet the audience after the game. Xinhua News Agency reporter Jiang Kehong photo

On November 1st, China team player Wang Shanshan (right) struggled in the competition. Xinhua News Agency reporter Wei Peiquan photo

On November 1st, China team player Zhang Linyan (second from left) broke through with the ball in the game. Xinhua News Agency reporter Jiang Kehong photo

On November 1st, China team player Yang Lina cried after the game. Xinhua News Agency reporter Wei Peiquan photo

Source: Xinhua News Agency

Old player Yi Jianlian: Sweat and witness the glory! The story behind renewing the contract and reducing the salary by 2.5 million.

Old player Yi Jianlian: Sweat and witness the glory! The story behind renewing the contract and reducing the salary by 2.5 million.

For decades, Yi Jianlian sweated on the court and witnessed the glorious course of the Guangdong men’s basketball team. He used to be a representative star of the men’s basketball team, and now he still insists on fighting hard on the field. It is understood that in order to renew the contract, Yi Jianlian offered to reduce his salary and was willing to continue to cooperate with the team with an annual salary of 2.5 million. This decision reflects his loyalty and affection for the Guangdong men’s basketball team, and also reflects his understanding and support for the team’s economic pressure. Yi Jianlian is not only an old player of Guangdong men’s basketball team, but also one of the legends of China basketball. Looking back on his career, those flash moments when he was young are still vivid in people’s memories. He entered the Guangdong Youth Team at the age of 15, and then became the top pick in the NBA draft, which became the pride of China basketball.

As he grew into a top star, the Guangdong men’s basketball team also made its mark on the national basketball stage. The glorious course of Guangdong men’s basketball team is closely related to Yi Jianlian’s name. His joining brought infinite hope to the team and became a key link for the team to win the championship. Numerous difficult attacks and exquisite defense have become the beautiful scenery on the road to winning the championship. Looking back, Yi Jianlian, as the soul of the team, witnessed the moment when the Guangdong men’s basketball team won the championship many times, and every success was condensed with his sweat and efforts. The word "struggle" is probably the best annotation of Yi Jianlian’s career. No matter how difficult the opponent is, no matter how much pressure he is under, Yi Jianlian never flinched.

Those determined eyes and the belief of never giving up deeply infected every Guangdong men’s basketball fan. No matter what the result of the game is, he always insists on going all out to show his best side to the fans and opponents. It is this fighting spirit that makes Yi Jianlian an an irreplaceable part in the history of Guangdong men’s basketball team. The glory of Guangdong men’s basketball team did not stop, but continued to move forward under the guidance of Yi Jianlian. The team won the championship again, which added to his career. For the fans of Guangdong Men’s Basketball Team, these victories are not only the honor on the court, but also the joy and pride shared with idols. Yi Jianlian’s success belongs not only to himself, but also to the whole team and every fan who cheers for the Guangdong men’s basketball team. Behind the success, there is also a selfless dedication.

In order to renew the contract of Guangdong Men’s Basketball Team, Yi Jianlian offered to reduce his salary by 2.5 million yuan. This decision is not rash, but his deep affection for the team. Perhaps because he knows the team’s situation too well, he understands that the Guangdong men’s basketball team needs to make economic compromises. As a member of the team, he chose to share weal and woe with the team and help the team through difficult times. Yi Jianlian’s decision to renew his contract and reduce his salary has aroused admiration and emotion from fans and teammates. His loyalty and dedication have become an example for Guangdong men’s basketball team and a shining example for the whole sports world. He not only proved himself with strength on the field, but also showed the responsibility and responsibility that a professional player should have in his life. Today, Yi Jianlian’s basketball road continues.

Although the years have engraved their marks on his face, his faith and love remain the same. He told the fans that he would persist and continue to work hard for the Guangdong men’s basketball team, bringing them more glory and joy. The fans of the Guangdong men’s basketball team will, as always, support him and accompany him through every moment of basketball. In just a few decades, Yi Jianlian witnessed the glorious course of the Guangdong men’s basketball team, and he himself has become an indelible legend in the team’s history. His story tells us that hard work and dedication are not only on the basketball court, but also an attitude towards life. That persistence and love will always be engraved in the hearts of Guangdong men’s basketball team and basketball fans. Let’s cheer for the glorious course of this old player and continue to look forward to the continuation of his basketball legend.

Mutalifu: China Football Association is unique in wanting to return to China as soon as possible to play in the league, abandon the league and engage in zipper training.

According to Beiqing Sports, on May 16th, the AFC announced the list of 11 host countries of the 6th U23 Asian Cup qualifier in 2024 and the first stage Asian group match of the men’s soccer qualifier for the 2024 Paris Olympic Games through official channels. China Football Association. This means that the China national team of the 2001 Olympic Games will compete in this stage at home in September this year, and the Barracuda Bay Stadium, the home of Dalian people, will become the home of the China national team. Home plate. Olympic team.

In order to prepare for the above competition, under the arrangement of China Football Association, the Olympic team, led by head coach Zheng Yaodong, conducted a three-month overseas training in Belgium and Croatia. According to the plan, the Olympic Games will be held in Europe for half a year. According to the blogger Lester Fox’s previous news, the domestic Olympic Games held 17 warm-up matches in Europe, with 4 wins, 1 draw and 12 losses, most of which were amateur or professional teams.

On the afternoon of May 16th to 17th, local time, the Olympic team played against the first team of HNK League for two consecutive games. First, they lost 0-4 to the third place of the first team of HNK League, HNK Shibalia. This was their biggest defeat since training, but the next day, NK Bird, who ranked ninth with a 4-1 winning streak, and He Xiaoke, who stayed in Croatia, scored two goals in a row. Croatia’s first division is the second division of Croatia, which is higher than China’s first division.

On May 18th, Mutalihu, the main force of Xinjiang Youth National Team, who was selected for the Olympic National Team, updated his SNS, expressing his expectation for the game at Fenghuangshan Football Stadium, home of Rongcheng. As a potential frontcourt player, Mu Tareef entered the rotation team of Chengdu Rongcheng in the Super League last season. However, he moved overseas for the Olympic Games, so he will experience home games this season and has not played for the team so far. Regarding the atmosphere of the Phoenix Mountain Devil, he wrote on social media:

"Many of my fans and friends have been asking me when I can finish my training in Europe and return to my country to participate in the competition. "I’m worried. Every day in Europe, I am growing up slowly. I want to take a step forward. I’ve seen the video of Chengdu Rong’s home court this season countless times. It’s really like a dream, isn’t it? “

Chengdu Rongcheng’s performance in the Super League this season is quite eye-catching, with Lomulo and Daniel F. Akerson’s frontcourt duo firing fully. We know Muta Rif is looking forward to returning to China to work together. Judging from the current members of Mu Tareef’s Olympic squad, young players such as Tao Changrong, Abdulamu and Hu Hetao have become important forces in the club’s squad and made the team stronger in just a few league matches.

Every game, the China Football Association will do something stupid. In order to influence the 2002 and 2006 World Cups, the China Football Association announced the cancellation of the relegation system in 2002 and 2005, and in 2001, Zheng Yaodong led the national youth team to participate in the second division. As a result, the chicken wings were scattered all over the floor.

With the professional league in China in full swing, the China Football Association will send the most promising generation of Olympic players abroad for half a year’s training. When they return home, the first stage of the Super League will also be over. These players will miss training opportunities in real leagues.

The timetable of Vanke Le Run series activities was released, and the 2024 Vanke Dapeng New Year Marathon will return.

recent days

Vanke New Year Marathon released

Schedule of Vanke Le Run Series Activities in 2023

Among them, there are clear

2024 Vanke New Year Marathon

From December to January next year, start the 2024 New Year Marathon.

This may mean the return of Dapeng New Year Marathon, which has been suspended for several years.

Photo: Vanke New Year Marathon

Shenzhen Dapeng New Year Mara was founded on New Year’s Day in 2014. On the first day of the new year, Shenzhen Dapeng New District Management Committee and Vanke jointly hold the Vanke New Year Marathon.

From 2021 to 2023, due to epidemic factors, Shenzhen Vanke New Year Marathon was changed to online race. With the release of Vanke Le Run Plan and Dapeng Marathon Plan, on New Year’s Day in 2024, runners have a great chance to run in Dapeng Peninsula in Shenzhen.

Photo: Vanke New Year Marathon

Committed to improving the runner’s race experience, we always uphold the original intention of building the top high-level boutique events in China.

This event has become one of the "Five-Star Runner Experience" events, focusing on runners, emphasizing the concept of experience, service and happy running, and being praised by the majority of runners as the most anticipated hot event in China.

The Top Three Men in Dapeng Horse in 2020

Photo: Vanke New Year Marathon

1 Li Dongxing 2:25:13 (breaking the record)

2 Li Guoquan 2:32:54

3 Deng Guomin 2:34:53

The top three women in Dapeng Horse in 2020

Photo: Vanke New Year Marathon

1 Fu Jing 3:09:46

2 Li Sulan 3:18:49.

3 yihong 3:24:35

Basic information of the event:

(1) Date and time: 7:30-13:30 am on January 1, 2024.

(2) Events: Full marathon for men and women (42.195km)

(3) The size of the counselor: it is estimated that there will be 5,000 counselors.

(4) Venue: Dapeng New District, Shenzhen

(V) Registration channel: log in to the official website (www.newyearmarathon.cn).

(6) Registration fee: 300 yuan, the number of places will be on a first-come-first-served basis, and the quota will be closed.

According to previous information:

Qualification requirements for elite runners: from 2014 to 2020 (in any year), runners who finish the Vanke New Year Marathon within 3:30 in men’s group and within 4:00 in women’s group can obtain the qualification for elite runners in this event;

Super fan qualification requirements: from 2014 to 2020, runners who have participated in the Vanke New Year Marathon for three or more times and finished the race can obtain the super fan registration qualification for this event.

The specific information shall be subject to the final announcement by the organizer of the event!

In 2024, Shenzhen Dapeng Vanke New Year Marathon will return!

Are you looking forward to it?

Welcome to leave a message to share your expectations and your memories of Dapeng Horse.

The article takes you to know what virtual human customer service is.

With the continuous development of science and technology, artificial intelligence technology is constantly changing our lives. In the business field, virtual human customer service has become an increasingly common concept. Virtual human customer service is a customer service model based on artificial intelligence and natural language processing technology, which provides customers with faster, more accurate and more efficient services by simulating human dialogue. Next, we will introduce virtual human customer service from several aspects.

Advantages of virtual human customer service

The biggest advantage of virtual human customer service is in customer service efficiency. Virtual human customer service can provide services 24 hours a day without fatigue like human customer service. At the same time, virtual human customer service can deal with the problems of multiple users at the same time, and it will not wait for one user’s problem to receive the next user like human customer service. This enables virtual human customer service to better respond to customer needs during peak hours.

In addition, virtual human customer service can also learn and optimize its own services through machine learning technology and data mining technology to improve its accuracy and service quality. This enables the service level of virtual human customer service to be continuously improved to provide customers with better service.

Application Scenarios of Virtual Human Customer Service

Virtual human customer service has been widely used in various industries, such as e-commerce, banking, medical care, insurance and so on. In the e-commerce industry, virtual human customer service can help consumers query product information, place orders, return goods and other issues; In the banking industry, virtual human customer service can help customers query account information, handle transfer, finance and other services; In the medical industry, virtual human customer service can provide online consultation, appointment registration, prescription and other services; In the insurance industry, virtual human customer service can assist customers to inquire about insurance products, claims and other issues.

No matter what industry, virtual human customer service can help enterprises improve customer service quality, reduce customer service costs and improve customer satisfaction.

Technical principle of virtual human customer service

Virtual human customer service provides users with efficient, intelligent and convenient services through NLP natural language processing, artificial intelligence, multi-round dialogue system, voice recognition technology and data analysis. One of the core technologies of virtual human customer service is NLP natural language processing technology. NLP natural language processing technology is an interdisciplinary subject in the field of computer science, which focuses on the interaction between computer and human language. NLP natural language processing technology can transform human language into a form that computers can process, thus realizing the interaction between computers and humans. When a user asks a question to the virtual human customer service, the virtual human customer service will turn the question into a form that the computer can understand, then find the best answer through machine learning and data mining technology, and finally turn the answer into natural language and reply to the user.

The Development Trend of Virtual Human Customer Service

The development trend of virtual human customer service is more and more intelligent and humanized. With the continuous development of artificial intelligence technology, virtual human customer service will become more and more intelligent, better understand the needs of users and provide more personalized services. At the same time, virtual human customer service will become more and more humanized. Humanized virtual human customer service can better simulate human dialogue and make users feel more real interactive experience, thus improving users’ satisfaction.

Virtual human customer service has become a customer service model that cannot be ignored. Virtual human customer service can improve customer service efficiency, reduce enterprise costs and improve customer satisfaction. With the development of artificial intelligence technology, virtual human customer service will become more and more intelligent and humanized, providing customers with a better service experience.