BYD Han’s sales volume has exceeded 10,000 for several months in a row, and what impressed consumers is performance and quality.

Since 2009, China has surpassed the United States to become the world’s largest automobile producer and consumer market. In the following ten years, China’s automobile market has undergone earth-shaking changes, from the initial "market for technology" to "overtaking by changing lanes" under the wave of electrification. Of course, "lane-changing overtaking" can’t just be said by mouth, but it should be realized through the core technology of completely independent new energy vehicles. At the same time, it is necessary to be able to independently produce world-class high-quality new energy vehicles in order to realize the real "lane-changing overtaking".

Looking at the current independent brands, it is obviously BYD, the new energy leader, who is most likely to achieve "overtaking in different lanes". Especially since its flagship model "Han" came out, its sales volume has exceeded 10,000 for several months in a row, and it has become the benchmark product of China brand medium and large cars. In the fierce competition market, why BYD Han can achieve excellent results, the super-high product quality is definitely the core factor. In March, 2021, BYD held the activity of "Tempering-BYD’s Quality Journey", which made us really see BYD’s quality standards and intentions.

Safety is the core, and BYD Han was tempered like this.

There is a popular saying in the automobile circle: making cars that are not aimed at safety is hooliganism. BYD has always spared no effort in terms of safety. As the flagship model of BYD, Han has become an "industry leader" in the safety field.

It is understood that in the process of vehicle development, BYD has carried out a large number of simulation designs for safety, and simulated the passive safety of the whole vehicle, system, subsystem and parts in the event of collision through mathematical models. In order to reach the safety level defined in the planning, Han adopted a high-safety car body, in which 43 pieces of military-grade thermoformed steel were used, and BYD Han used 97kg of thermoformed steel in body-in-white, which not only ranked first among China brand mass-produced cars, but also nearly twice as much as the second one, creating "invisible" protection and safer driving experience for consumers.

the Han Dynasty/the Han nationality/Chinese (language)/man

There is a saying that what you get from the paper is shallow. For car safety, nothing is more convincing than a crash test. The vehicle collision laboratory built by BYD with huge investment can not only carry out basic frontal, offset and side collision tests, but also carry out frontal 40% overlapping deformable rigid barrier collision, frontal 25% overlapping rigid barrier collision, rear-end collision, tumbling and column collision, and even real collision between two vehicles at high speed. It is one of the most advanced vehicle safety collision laboratories in the world.

The outstanding collision laboratory, to a great extent, represents BYD’s extra care in safety. In addition to the common crash tests such as frontal, side and rear-end collision before listing, Han also conducted more stringent and complicated safety tests for the complexity of road traffic and the characteristics of new energy vehicles, such as frontal collision with a top speed of 120km/h and ultra-difficult small offset collision, so as to ensure the safety of users in extreme traffic accidents to the maximum extent.

Of course, for new energy vehicles, in addition to the safety of vehicles, battery safety is the focus of everyone’s attention. For this reason, BYD has launched a blade battery. In this activity, the acupuncture test was displayed on the spot. Compared with the ternary lithium battery, it exploded and caught fire instantly after puncture, and the blade battery completed the puncture test steadily, which showed us BYD’s strength in leading the global power battery safety to a new height.

Besides safety, BYD Han’s high quality is reflected in its high reliability and long life. When we walked into BYD Parts Testing Center, there were a series of test stands, such as steering system laboratory, suspension system durability test platform, vehicle four-column test bench and environmental warehouse, MAST multi-axis simulation vibration test bench, 24-channel road simulation test bench, etc. The repeated tests made BYD Han more reliable. Not only that, BYD Han has to complete the "three highs" test in a harsh and extreme environment, and run on real roads in Heilongjiang, Tibet, Hainan Island and other places in the country through the team’s self-driving mode, which makes BYD dare to target the life of the whole vehicle at 600,000 kilometers, which is twice as much as that of the same class.

The sales volume is only the beginning, and BYD Han leads the brand upward.

As mentioned above, BYD Han has sold more than 10,000 cars for several months in a row, and in terms of sales volume, it is second only to the "Three Musketeers" (Audi A6L (parameter picture), Mercedes-Benz E-Class, BMW 5 Series) models with a monthly sales volume of 10,000, which is far away from other competitors. As the only new energy vehicle with a monthly sales of over 10,000 yuan in the current medium and large car market, Han can be said to have achieved a milestone breakthrough, marking the official entry of China brand into the same class car head camp.

Byd Han, as a heavyweight model of BYD for ten years, has a more important significance besides sales volume, which is to lead the brand upward and lead its own brand to hit the high-end market. When it comes to the upward trend of China’s automobile brand, behind it is the upward trend of technology. As BYD’s flagship model, Han has 12 best in the world and 9 best in China, setting a benchmark for the safety, performance and luxury of new energy vehicles. It can be said that with strong technical strength, Han has subverted consumers’ cognition of the mid-to-high-end car market, and made a solid step on the road to the breakthrough of China brand cars.

When major car companies are still simply pursuing single indicators such as battery life, BYD Han, which integrates the world’s leading hard-core technology, has set a new benchmark for the new energy industry. Byd Han’s strong product strength in performance, safety, luxury, design and other aspects has established the identity of the flagship model and made people see the powerful strength of the current China automobile brand.

In addition, the appearance of BYD Han not only created a new standard of global new energy vehicle technology and quality, but also rewritten the market structure of new energy vehicles and traditional fuel luxury vehicles. As the saying goes: hearing is empty, seeing is believing. Through the activity of "Quality Journey of BYD", we can see BYD’s focus on quality, and it is this focus that enables it to always lead the new energy market. Nowadays, with the arrival of the stock era, super-high quality is the first factor to impress consumers, which also gives us reason to believe that BYD will create more brilliant achievements in the future.

The national "three haves" protect animals from flowing to the table to become game.

Original title: National "Three Owns" protect animals from flowing to the table to become game (theme)
The gang illegally traded more than 70 thousand wild birds and was sentenced and compensated (subtitle)
Rule of Law Daily reporter Luo Shasha
The rule of law daily correspondent Sun Xinxin Chen Wenjia
In order to gain profits, a gang knows that wild animals such as black water chicken and field sole are "three-owned" animals that are protected by the state or have important economic and scientific research value, but they still contact each other to hunt and sell, consign and post them in the name of frozen pigeon meat, and illegally trade more than 76,000 wild birds and animals.
Recently, after the People’s Procuratorate of Donghai County, Jiangsu Province filed a criminal incidental civil public interest lawsuit, Ge and others were sentenced by the court to penalties ranging from 2 years and 3 months to 3 months of criminal detention, suspended for 6 months, and public welfare compensation ranging from 13.9185 million yuan to 12,000 yuan. At this point, a criminal chain with clear division of labor and complete links of "hunting, transporting and selling" has been destroyed.
Protect the animal incarnation "pigeon meat"
In October, 2021, the public security organ of Lianyungang discovered that Ge had consigned frozen pigeon meat with a gross weight of 5,335 kilograms to Guangzhou, Guangdong Province for 35 times through an airport in Donghai County in April of that year. Pigeons are found all over the country, and the transportation cost of airplanes is so high. Why do you consign "pigeon meat" so frequently and in large quantities in a short period of time? This attracted the attention of the airport branch staff.
After sampling and identification through legal procedures, the "pigeon meat" checked by Ge is actually a black water chicken, which belongs to the national "three-owned" protected animals, and the benchmark value is each 300 yuan.
On November 8, 2021, Lianyungang Public Security Bureau handed over the case to Donghai County Public Security Bureau for investigation. On November 9 of the same year, the police arrested Ge, and found that there were 268 black water chickens, 5 boneheaded chickens and 1518 field plaice in his car, all of which belonged to the national "three-owned" protected animals. After investigation, on February 16, 2022, Donghai County Public Security Bureau transferred 15 people including Ge Mou to Donghai County Procuratorate for review and prosecution.
Where did Ge’s "pigeon meat" come from? Hunting by yourself or trading? Have the upstream and downstream accomplices fully explained the facts of the crime? After a comprehensive review of the case, these problems haunted the prosecutor’s mind. After careful analysis of the case, the prosecutor in charge started an interrogation from Ge, and uncovered an illegal hunting, purchasing, transporting and selling wildlife gang.
The illegal trading chain surfaced.
After interrogation, Ge confessed that he was the middleman of the trading chain, mainly contacting the online for acquisition and looking for the offline for sales. "Online" Dai Moulei, Wu Mouren and others are a group of "professional" illegal bird catchers. They are familiar with the living habits of wild birds such as black water chickens. From October 2020 to November 2021, they hunted in the black water chickens’ habitats in many places at night, using nets made of white nylon silk thread to attract wild birds by means of food and playing bird calls. Once the birds enter the net, they will be firmly entangled and cannot escape. Dai Moulei, Wu Mouren and others will contact Ge to buy the captured wild birds after processing them. In addition, Ge will also buy wild birds from Ge Mobo.
Later, Ge Mou sold the purchased wild birds to Chen Mou, Xie Moupeng, Zhang Mouqing and others, and Xie Moupeng sold them to Huang Mouxing, Liu Moujun, Xu Mouqing and others, while Liu Moujun and Xu Mouqing also acquired from Liu Mouwei, Wang Mou and Wang Moucun … a "black trading chain" with Ge Mou as the core for illegal hunting, acquisition, transportation and sale of wild animals.
In this way, the hunted wild birds such as black water chicken and field plaice have been sold wholesale or retail by many people for many times, and finally flow to the table in the name of frozen "pigeon meat", ranging from roadside restaurants to wedding tables, becoming the game that some "bird eaters" flock to. After investigation, Ge and others illegally traded more than 76,000 wild animals such as black water chickens and field scorpions, involving a transaction amount of more than 1 million yuan.
Hold up an umbrella for wild animals
"There are a large number of people involved in the upstream and downstream of the case, and the number of illegally traded wild animals is large, and the handling process coincides with the entry into force of relevant new judicial interpretations. There is room for discussion on whether Ge and others are guilty of concealing or concealing the crime or illegally buying and selling terrestrial wild animals." The prosecutor said.
The prosecutor took the initiative to guide the public security organs to obtain evidence, grasped the investigation direction, made a detailed supplementary investigation outline, and suggested that the public security organs comprehensively collect and fix evidence on the acquisition source, destination, transportation mode and transaction mode of wild birds such as black pheasant and boneheaded pheasant, and carefully combed and analyzed the subjective knowledge, chat records and transfer records of the people involved, clarified the key clues, and finally verified the criminal evidence of Ge and others’ upstream and downstream transactions, and confessed through the accomplices.
In addition, the prosecutor in charge strengthened the guidance and investigation in the process of handling, and used the integrated case handling mechanism to strengthen the evidence review and check, and accurately characterized everyone’s criminal behavior. On September 29, 2022, Donghai County Procuratorate prosecuted 8 people including Ge Mou and Xie Moupeng for the crime of illegal acquisition and sale of terrestrial wildlife, and 3 people including Dai Moulei and Wu Mouren for the crime of illegal hunting. Ge Mobo was prosecuted for the crime of illegal sale of terrestrial wildlife, and two people, including Wang Mou, who was slightly involved in the case, were relatively not prosecuted according to law, and Wang Mouying, who had other facts involved in the case, was transferred to other counties and districts for review.
At the same time, the Donghai County Procuratorate clearly defined the specific scope of joint liability according to the amount of compensation for public welfare damage that each defendant had to bear, and ordered 12 people including Ge Mou and Dai Moulei to compensate for the loss of wildlife resources with criminal incidental civil public interest litigation, totaling 22.95 million yuan. At present, 10 people including Xie Mopeng and Zhang Moqing have voluntarily returned 215,000 yuan. Recently, the Environmental Court of guannan county People’s Court made the above judgment.
According to the prosecutor in charge, the case caused the loss of wildlife resources and the destruction of the ecological environment, and the wild animals sold were in danger of infringing on the health of consumers and causing public health emergencies, which harmed the public interest. Ge and others should not only bear criminal responsibility, but also bear civil tort liability for their actions that damage public welfare. After that, the hospital will also make targeted procuratorial suggestions in combination with similar case studies to support wild animals.
Source: Rule of Law Daily
Reporting/feedback

The new normal of investment in education industry is coming: Xueda education and New Oriental are the focus, and vocational education and AI education have great potential.

According to the recent institutional research report, summarize the investment points of related industries for your reference:

Education industry:The teaching and training industry may usher in a new normal, so it is suggested to pay attention to legal and compliant teaching and training institutions, such as Xueda Education, New Oriental, Good Future, Kevin Education (002659), Tianli International, Siweile and Only Education (600661). In addition, vocational education, AI educational products and educational informatization are also investment directions worthy of attention.

Hotel & Travel Plate:Recently, there have been many callbacks, but the valuation of the core target is in a historically low position. It is suggested to focus on Jinjiang Hotel, BTG Hotel (600258), Junting Hotel, Huazhu Group, Jinling Hotel (601007), Tongcheng Travel, and American company Atour Group.

Human services section:It is recommended that Beijing Manpower, whose business model is defensive, pay attention to Career International (300662) and Foreign Service Holdings.

Mio Exhibition:Benefiting from the high prosperity and growth space of outreach business, it is worthy of attention.

Scenic plate:Song Cheng Performing Arts (300144) and Tianmu Lake (603136) with solid fundamentals are recommended, as well as CYTS (600138) and Changbai Mountain (603099) with complete tourism industry chains.

Duty-free plate:Benefiting from the backflow and upgrading of consumption, it is suggested to focus on China Zhongmian and Wangfujing (600859), as well as Hainan Airport, Haiqi Group (603069) and Hainan Development.

Catering industry:Recommend Naixue Tea, Haidilao, Tongqinglou, Guangzhou Restaurant (603043), Jiumaojiu, as well as catering leaders Xiabu Xiabu and Helens, which are expected to be restored in the same store after the epidemic, with strong growth fundamentals and new brands and new formats being hatched.

Risk warning:Macro-economic fluctuation risk and industry competition aggravate risk.

Look at the investment jokes and relax:

I heard that the education industry will usher in a new normal, and vocational education, AI education products and education informatization are also investment directions. So, will these educational institutions get good grades like good students? In the catering industry, Naixue Tea, Haidilao, Tongqinglou, etc. are also studying hard like classmates to prepare for the post-epidemic exam.

Hexun self-selected stock writer

Risk warning: The above contents are only the opinions of the author or guest, and do not represent any position of Hexun, and do not constitute any investment advice related to Hexun. Before making any investment decision, investors should consider the risk factors related to investment products according to their own conditions and consult professional investment consultants when necessary. Hexun tries its best to prove the authenticity, accuracy and originality of the above contents, and does not make any guarantee or commitment to this.

Linghexun Plus members can watch more exclusive content for free: 8 financial columns, exclusive market interpretation of the latest and hottest information on dry goods, and quickly grasp the market investment trend.

Even the medium pressure whistle three points! Fang Shuo is more suitable to play in the World Cup than Zhao Rui, and one person has definitely been eliminated.

On the other hand, another defender, Zhao Rui, looked very unhappy after he made a mistake or was substituted for Cape Verde. Obviously, his attitude towards the game was far less than that of the top.

In a warm-up match that ended in the early morning of August 5th, Beijing time, China men’s basketball team beat Cape Verde team from Africa by 20 points. In this match, besides Cui Yongxi, another player who surprised the fans was Fang Shuo.

In this game, Fang Shuo showed his superior handling and shooting ability after matching Zhao Jiwei, and hit the buzzer for three consecutive points before the end of the second and third quarters, which greatly boosted the team’s morale.

You know, China men’s basketball team hasn’t produced a player who can hit a long shot stably in international competitions, even in warm-up matches.

Four years ago, Fang Shuo was also selected for the national team coached by Li Nan, and played in the basketball World Cup. His performance can only be regarded as quite satisfactory. At this moment, Fang Shuo is completely rejuvenated under the system of Djordevich.

In addition to his good three-pointers, Fang Shuo has also made remarkable progress in passing the ball for his teammates. In the game, he once sent a very hidden pass for Wang Zhelin, which allowed the king to dunk and score.

More importantly, Fang Shuo showed a very positive attitude on the court. At first glance, he was ready for the game, because he knew that he had no advantage in the competition of various defenders, and even he was at a disadvantage in age, so Fang Shuo worked hard and dared to make moves as soon as he played.

On the other hand, another defender, Zhao Rui, looked very unhappy after he made a mistake or was substituted for Cape Verde. Obviously, his attitude towards the game was far less than that of the top.

As for Sun Minghui, who played a superstar performance in the CBA playoffs last season, he didn’t play in this campaign, and he didn’t get the reuse of Djorjevic in the previous warm-up match, even though he didn’t play well in the game.

Therefore, in the competition of several big defenders, Fang Shuo has already taken the lead by half a position except Zhao Jiwei, who is definitely the starting player. If he continues to play so well in the following games, it is very likely that he will stay in the 12-man list for the World Cup.

Running all the way, guarding the whole process, and successfully completing the security task of Qingdao Marathon in 2023.

April 22nd at 7:30.

2023 Qingdao Marathon

Start shooting at Hong Kong Middle Road.

Running together, the momentum is like a rainbow.

Overwhelming cheers and shouts.

Ring over the island city

At the moment, the island city shows us.

Real speed and passion

The cheers of the whole people resounded through the sky

I don’t know if you have noticed.

What about them waiting behind them?

A purplish blue.

Stand tall and energetic.

With a standardized, rigorous, meticulous and in-place working attitude.

Good mental outlook and duty image.

Go all out to escort the marathon!

Complete marathon security work for high standards and high quality.

The North Public Security Bureau carefully deployed and scientifically deployed the police.

Strictly and meticulously implement various security measures.

On the day of the game, more than 460 police officers were put into operation.

There are more than 1,150 security guards.

Shibei public security is here.

The whole race is 42.195 kilometers.

Responsible area in

With high quality and efficient service.

Effectively ensure the safe and orderly progress of the event.

Make careful preparations before the game

In order to ensure the safe and smooth running of the event.

"Marathon" Security of Shibei Public Security Bureau

Opened the curtain early.

The leaders of the sub-bureau went deep into the supervision and inspection of the security preparations for the marathon route, inspected the main intersections along the route on the spot, and got a detailed understanding of the police arrangement at the points along the route, requiring the auxiliary police on duty to closely cooperate with the staff, strengthen the linkage, and go all out to do a good job in the security of the marathon.

Build a safety wall for the competition

Spectators and athletes entered the stadium one after another.

They stick to their posts and stand ready for battle.

At various key points

Command and dispatch, patrol duty, and guide the masses

Escort the players

Build a safety wall for the competition

The whole process of guarding is not lax.

The players on the field made a wonderful "appearance"

They ran out of passion.

Ran out of the acceleration

Let’s cheer for them together

Husband, wife, escort

In the carnival of runners

With their silent protection.

They are both guardians of the stadium.

Another contestant in the competition

There is no shortage in the stadium.

The figure of the police fighting bravely for the first place

They compete with the players in the same competition, but also with the police on duty.

Together to protect the safety of the track

Guard all the way to the finish line

At the end of the field

Recording the moment of athletes.

It also carries the scene.

Guardianship and responsibility of all public security, civilian and auxiliary police

The publicity department of Shibei Public Security Bureau should do a good job in security photography of this marathon.

All the civilian auxiliary police on duty arrived at the security point at 6 o’clock in the morning.

By 11 o’clock, the audience and athletes were dismissed one after another.

Police officers of Shibei Public Security Bureau

Draw a successful conclusion to this event.

Photography | Hu Xiaoyang Zong Xiaoxiang

Editor | Liu Ling

Audit | Hu Xiaoyang

Oladipo fell down again because of injury. What is the geometry of the wound on the former "Panther"?

Today, the Heat beat the Bucks again, and the total score of the series was 2-1. It was originally a great happy event, but it was not so happy to put it on the Heat’s head. The reason is that Oladipo was injured again, and the injury worried them. A simple layup in the fourth quarter, but Oladipo sat on the floor and couldn’t move. When he was carried off the field by his teammates, the Heat bowed their heads and prayed for him. The injury has knocked Oladipo down, and he is no longer brave.

Oladipo slipped during the layup and hurt his left knee. It’s really a bad year for the Heat. After two victories, two generals were injured, and the G1 victory was directly reimbursed by Hiro due to injury season. There is also no letter brother in the other team for two consecutive games, but he can still come back. After the injury, Oladipo retained his last stubbornness. He waved the stretcher away and limped off the field with the help of his teammates.

Heat coach Spoelstra said after the game: "We still don’t know his specific situation. We will have a specific examination tomorrow. I feel the same with everyone. This is a great victory, especially when you see a player fall like this, especially a player who has experienced a lot like Oladipo. I don’t know the specific situation now. " Adebayor released a piece of good news: "We haven’t got the latest information about Oladipo, but I think he will be fine because he can still walk."

Oladipo once brought beautiful enjoyment to the fans. In his early years in Magic and Thunder, his performance was very good. In the second season, he had already secured his starting position, but people were waiting for his carp yue longmen’s jump. Joining the Pacers in the 2017-18 season, he finally ushered in a leap season, averaging 23.1 points, 5.2 rebounds, 4.3 assists and 2.4 steals in the league. He was selected as the All-Star, the best team and the best defensive team for the first time and was elected as the player with the fastest progress.

In the 2018-19 season, he almost copied everything from last season, except for injuries. He has rested for 11 games at the beginning of the season, but the watershed of his career still appeared on January 24 at home against the Raptors. In this game, he accidentally tore the tendon of his right knee during a defense. The team doctor immediately covered his knee with a towel, and the Pacers later announced that Oladipo would be reimbursed for the injury season.

A rising star of the League in Ran Ran has been interacting with his sickbed all the year round. After a long period of recovery, Oladipo spent the second half of the season, the playoffs, the offseason and the initial stage of the new season, and only announced his comeback at the end of January 2020, and soon participated in the playoffs with the team.

Over time, Oladipo became interested in the South Coast Heat, which was reflected in the playoffs of the previous season. He will talk to Butler, Adebayor and others in the game. So, the Pacers took part in the Harden trade and sent Oladipo to the Rockets. The Rockets didn’t force anyone to stay, and sent Oladipo, who played for the team for 20 games, to the Heat.

But the fresh energy of coming to the Heat hasn’t passed yet, and Oladipo has to give in to injuries. The day before, he was injured in the game against the Lakers. The next day, the bad news came. Oladipo underwent quadriceps tendon repair surgery and was reimbursed for the season. This is the second season reimbursement of Oladipo’s career.

This time, Oladipo took a longer rest, and it didn’t arrive until March of the following year. Oladipo, who played eight games without stopping in the regular season, became a new force on the bench after the playoffs. After three games at the beginning of the playoffs, Oladipo didn’t fall down from the first round G4, and he met the Celtics all the way to Dongjue healthily, which is rare for him to linger on his deathbed all the year round.

In the 24 games before this season, Oladipo took a leave of absence, and it was not until December 2022 that he went into battle again. I didn’t expect to be hit by an injury today. Since the 2018-19 season, Oladipo’s attendance rate is only 35.3%, which is relatively low.

Low attendance sometimes makes players have a wrong self-perception. Oladipo’s current contract is 8.75 million yuan, and 9.45 million yuan in the last year needs him to implement the player option to get it. So far, he has no reason not to fulfill it. In his early years, when his four-year contract of $84 million expired, the Pacers offered him four years of 80 million and four years of 130 million, both of which were rejected by him. Later, the Rockets also offered him a two-year contract extension of $45 million, which of course was rejected by him. Today, I wonder if he will regret signing a basic salary with the Heat for one year.

In the NBA, there are many stars who linger on the sickbed prematurely because of injuries and have lost their prestige in the past. Oladipo will not be the last one. In his early years, he fell at the peak of his career, which was linked with endless rehabilitation, slowly melting away the last glimmer of glory and the last trace of disobedience. Unfortunately, Oladipo’s peak years had already ended in a hurry, leaving a lonely figure for later generations to comment on.

The article takes you to know what virtual human customer service is.

With the continuous development of science and technology, artificial intelligence technology is constantly changing our lives. In the business field, virtual human customer service has become an increasingly common concept. Virtual human customer service is a customer service model based on artificial intelligence and natural language processing technology, which provides customers with faster, more accurate and more efficient services by simulating human dialogue. Next, we will introduce virtual human customer service from several aspects.

Advantages of virtual human customer service

The biggest advantage of virtual human customer service is in customer service efficiency. Virtual human customer service can provide services 24 hours a day without fatigue like human customer service. At the same time, virtual human customer service can deal with the problems of multiple users at the same time, and it will not wait for one user’s problem to receive the next user like human customer service. This enables virtual human customer service to better respond to customer needs during peak hours.

In addition, virtual human customer service can also learn and optimize its own services through machine learning technology and data mining technology to improve its accuracy and service quality. This enables the service level of virtual human customer service to be continuously improved to provide customers with better service.

Application Scenarios of Virtual Human Customer Service

Virtual human customer service has been widely used in various industries, such as e-commerce, banking, medical care, insurance and so on. In the e-commerce industry, virtual human customer service can help consumers query product information, place orders, return goods and other issues; In the banking industry, virtual human customer service can help customers query account information, handle transfer, finance and other services; In the medical industry, virtual human customer service can provide online consultation, appointment registration, prescription and other services; In the insurance industry, virtual human customer service can assist customers to inquire about insurance products, claims and other issues.

No matter what industry, virtual human customer service can help enterprises improve customer service quality, reduce customer service costs and improve customer satisfaction.

Technical principle of virtual human customer service

Virtual human customer service provides users with efficient, intelligent and convenient services through NLP natural language processing, artificial intelligence, multi-round dialogue system, voice recognition technology and data analysis. One of the core technologies of virtual human customer service is NLP natural language processing technology. NLP natural language processing technology is an interdisciplinary subject in the field of computer science, which focuses on the interaction between computer and human language. NLP natural language processing technology can transform human language into a form that computers can process, thus realizing the interaction between computers and humans. When a user asks a question to the virtual human customer service, the virtual human customer service will turn the question into a form that the computer can understand, then find the best answer through machine learning and data mining technology, and finally turn the answer into natural language and reply to the user.

The Development Trend of Virtual Human Customer Service

The development trend of virtual human customer service is more and more intelligent and humanized. With the continuous development of artificial intelligence technology, virtual human customer service will become more and more intelligent, better understand the needs of users and provide more personalized services. At the same time, virtual human customer service will become more and more humanized. Humanized virtual human customer service can better simulate human dialogue and make users feel more real interactive experience, thus improving users’ satisfaction.

Virtual human customer service has become a customer service model that cannot be ignored. Virtual human customer service can improve customer service efficiency, reduce enterprise costs and improve customer satisfaction. With the development of artificial intelligence technology, virtual human customer service will become more and more intelligent and humanized, providing customers with a better service experience.

When artificial intelligence robots and virtual people are fully stationed in e-commerce, it will set off a new climax of e-commerce delivery.

Why do humans study hard? Maybe some parents will say, find a good job in the future. Then why did you find a job? I think the first thing to find a good job is to earn more money, and then to realize other dreams and ideals. But when the era of artificial intelligence comes, does all the efforts still make sense? Maybe you think so, but when you see more robots working in factories, don’t those workers work hard? Why only see robots? I can’t see the human figure,

Therefore, it may be meaningless to work hard in the future. Offline work has been done by robots. Let’s look online again. Now more and more virtual people are beginning to appear on large and small platforms, and it is said that robot chat system is also integrated. With the algorithm and analysis of artificial intelligence, these virtual people and robots may try to figure out your mind. To put it bluntly, robots have learned psychology. If a large number of such robots come to live online to bring goods, and they never need to rest, do you think they will sell better than these real people now?

Everything is difficult at the beginning. Actually, I’m not absolutely difficult. The people selling goods are not real people. How can it be difficult? It’s just that users feel unaccustomed and unfamiliar. But after a long time when users get used to it, this kind of virtual people will be accepted, and if there are few virtual beauties, they will also attract handsome guys ~ They have joined the intelligent technology, and they will become smarter and even smarter than human beings. A small amount may not shake the stage of the current e-commerce world. If a large number of intelligent virtual robots come online to carry goods around the clock, and all platforms have them, let this large number of virtual people spend a lot of time occupying a large number of e-commerce platforms. If there is only one person behind them, will this person become the next richest man in China?

I think robots can replace human work offline, and they can certainly do it online. Because we have long acknowledged that artificial intelligence has surpassed human intelligence. Offline replaces human physical work, and online may replace human mental work. Robots are further evolving, from super physical strength to intelligence quotient. Besides playing chess, I think many places can beat us. Although robots are imitating human wisdom, robot calculation is more accurate than human beings, and robots are also making progress in learning human emotions, language and communication. If there are a large number of robots with goods, maybe the people behind them are really the next richest man in China.